How do I make form emails look like they are coming from my school?

Which email addresses are used to send messages from the application?

By default, email messages sent from within the applications will originate from one of two addresses. Email notifications from digital forms will be sent from
[email protected] which may also show as [email protected]. All other emails will come from [email protected].

What can be done to improve email delivery?

To ensure proper delivery of email, it is recommended that you whitelist the email addresses listed above.

To further improve delivery, we recommend you consider sending email from your school's domain using the following steps.

How do we send emails from our school's domain?

Click on Settings - Global Settings and choose the Email tab.



Specify an available email address using a subdomain of your school's domain name (for instance, if your domain is yourschool.org, we'd recommend using something like wbl.yourschool.org so that these DNS settings do not interfere with your schools existing email DNS set up). Then click on Save.



Refresh the page and you will see the DNS records you will need to add.



Add the DNS records and come back to this page later to see if the entries have been verified. You can click on Save again to force a check to be performed.

Updated on: 12/06/2024